FAQs

How quickly will I get my prize if I’m successful?
For larger items, a member of the Elite Competitions team will typically bring your prize to you within about five days after the winner is announced. Smaller wins can arrive much sooner — delivery is always free of charge.

Can I take part if I live outside the UK or Ireland?
Yes — people from any country worldwide can enter competitions. However, you should check your own local laws before joining, just to make sure it’s legal where you live.

What kind of rewards are available to win?
There’s a huge variety on offer, including luxury cars, cash, holidays, watches, tech, and more. You can browse all current competitions on the site to see what prizes are up for grabs.

Who is eligible to enter a competition?
Every entrant must be at least 18 years old.

What methods of payment can I use when purchasing tickets?
Elite Competitions accepts Visa, MasterCard, Apple Pay, and Google Pay for ticket purchases.

Do all competitions offer a cash alternative?
In most cases, yes — unless the competition details specifically state otherwise.

Where can I watch the live draws?
You can tune in to every live draw through Elite Competitions’ Facebook and YouTube channels.

If I win, how will I be notified?
Winners of instant prizes (InstaWins) will be contacted within 24 hours. For regular live draws, you’ll get a call shortly after the draw finishes. If we can’t reach you by phone, we’ll follow up by email.

How do I find out if I’ve won an InstaWin?
When you buy an InstaWin ticket, the system automatically checks your entry. You’ll see the result on your screen right away, and if you’ve won Elite Credit, it’ll be added straight to your account within 24 hours.

Will I get an email confirming my ticket purchase?
Yes — after you pay, you’ll receive an email with your ticket details. Be sure to check your spam or junk folder if you don’t see it in your inbox.

Where can I check my ticket numbers?
Your confirmation email lists all your ticket numbers, and you can also see them when you log into your account.

Is the draw process random and fair?
Yes — the draws use a certified random ball selector, and there’s no way for the outcome to be influenced.

What happens if a competition doesn’t sell all its tickets?
The draw still goes ahead on the advertised date — draws aren’t postponed or extended even if all tickets haven’t sold.

Can I get help if I have more questions?
Absolutely — you can email the support team for any unanswered queries using the contact details on the site.